Terms of service

Last Updated: July 16, 2026
These Terms of Service (“Terms”) govern your access to and use of the Szhslift website, online store, and all related services, including product browsing, order placement, checkout, and customer support services. This agreement is legally binding betweenSzhslift (“we”, “us”, “our”) and all website visitors, registered users, and purchasing customers (“you”, “your”).
By accessing our website, creating an account, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to abide by these Terms, our Return & Refund Policy, and our Privacy Policy. If you do not agree with these Terms, please do not use our website or purchase any products from our store.
These Terms are formulated in full compliance with the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 and applicable Australian federal and state laws.
Business Information
Business Name: Szhslift
Physical Address: 4 Sky Royal Terrace, Burleigh Heads, QLD 4220, Australia
Contact Phone: +61 7 1896 2709
Contact Email: hello@szhslift.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Eastern Time, ET)

1. General Eligibility

You must be at least 18 years of age to use this website and place orders independently. If you are under 18 years old, you may only use our services and make purchases with the supervision and consent of a parent or legal guardian, who shall be responsible for all your activities and orders on our store.
You agree to use our website and services only for lawful, personal, and non-commercial purposes. Any unauthorized commercial use, resale, or bulk purchase for speculative purposes is strictly prohibited.

2. Account Registration & User Obligations

When you create an account on our website, you are required to provide accurate, complete, and up-to-date personal information. You are solely responsible for maintaining the confidentiality of your account login credentials, including username and password.
You agree to accept full responsibility for all activities, orders, and actions conducted under your account. You must notify us immediately of any unauthorized account access, security breach, or credential leakage via our official contact email.
We reserve the right to suspend or terminate your account permanently if we detect fraudulent behaviour, false information submission, repeated policy violations, or any activity that harms the interests of our store or other users.

3. Product Information & Pricing

All products displayed on our website are women’s apparel and related accessories. We strive to ensure all product descriptions, sizes, colours, images, features, and pricing information are accurate and complete. Product images are for illustrative purposes only; slight colour differences due to screen display settings and lighting conditions do not constitute product defects or misdescription.
All listed prices are in Australian Dollars (AUD) and include applicable GST unless otherwise stated. Shipping fees, handling charges, and additional service fees are calculated separately during checkout.
We reserve the right to adjust product prices, update product information, and modify promotional activities at any time without prior notice. In the event of an obvious pricing error or information error on our website, we reserve the right to cancel or refund relevant orders, even if the order has been confirmed.

4. Order Acceptance & Payment Terms

Your submission of an order on our website constitutes an offer to purchase products in accordance with these Terms. We reserve the right to accept, decline, or cancel any order for legitimate reasons, including but not limited to product stock shortages, information errors, suspected fraudulent transactions, or violation of purchasing rules.
All payments must be completed via the authorized third-party payment gateways supported by our store. You confirm that all payment methods you use are legal and valid. We do not store complete payment card information on our servers to ensure transaction security.
Once your payment is successfully verified, your order will enter the processing queue. In case of payment failure, abnormal transactions, or pending verification, we will suspend order processing until the issue is resolved.

5. Shipping & Delivery Terms

We will arrange product shipment in accordance with the shipping address and method you confirm during checkout. You are solely responsible for the accuracy of your shipping and contact information. We are not responsible for delivery delays or losses caused by incorrect customer-provided information.
Standard shipping timeframes are displayed on our website for reference only; actual delivery time may be affected by logistics delays, peak seasons, weather conditions, or regional courier restrictions.
Risk of loss and damage of products shall be transferred to you upon successful delivery of the goods by the logistics carrier. For lost or damaged parcels during transit, we will assist customers in filing claims with logistics providers in accordance with relevant regulations.

6. Returns, Refunds & Exchanges

All return, refund, and exchange services are governed by our independent Return and Refund Policy and Australian Consumer Law statutory guarantees. The provisions of the Return and Refund Policy are incorporated into these Terms by reference.
Nothing in these Terms shall override your statutory consumer rights under Australian Consumer Law for defective, damaged, misdescribed, or non-compliant goods. We will fully perform statutory remedy obligations including refunds, replacements, and repairs for non-conforming products as required by law.

7. Intellectual Property Rights

All intellectual property rights on this website, including but not limited to text content, product pictures, design styles, logos, trademarks, graphics, website code, and copywriting, are exclusively owned by Szhslift. All relevant rights are protected by Australian intellectual property laws and international copyright conventions.
You are permitted to browse, view, and purchase products for personal use only. No user may copy, reproduce, modify, distribute, disseminate, commercially use, or plagiarize any website content, trademarks, or design resources without our explicit written authorization.
Any unauthorized infringement of our intellectual property rights will result in account restriction, order cancellation, and we reserve the right to pursue legal liabilities and compensation for losses.

8. Prohibited User Conduct

You agree not to engage in any of the following prohibited activities when using our website and services:
  • Violating Australian local laws, regulatory provisions, or public order and good customs
  • Using malicious programs, crawlers, or hacking tools to attack, interfere with, or disrupt the normal operation of our website
  • Submitting false, fraudulent, or misleading information to obtain improper benefits
  • Maliciously placing bulk orders, refusing normal delivery, or abusing return and refund rights repeatedly
  • Infringing the intellectual property rights, privacy rights, or legitimate interests of our store and other users
  • Publishing illegal, insulting, discriminatory, harassing, or harmful content on our website or in communication with our customer service team

9. Limitation of Liability

Szhslift will provide website services and product sales services on an “as is” and “as available” basis. We strive to ensure the stability, security, and continuity of website operation, but do not guarantee that the website will be completely error-free, uninterrupted, or free from third-party interference.
To the fullest extent permitted by Australian law, we shall not be liable for any indirect losses, incidental losses, consequential damages, or profit losses arising from your use of our website or products, including but not limited to shopping experience impact, data loss, or third-party liabilities.
This limitation of liability clause does not apply to statutory liability that cannot be exempted under Australian Consumer Law, including liability for personal injury, fraudulent conduct, or defective product damages.

10. Third-Party Platforms & Services

Our website may contain links to third-party websites, payment platforms, and logistics service providers. All third-party services are independently operated by relevant institutions. We do not control or assume responsibility for the privacy policies, service terms, and content security of third-party platforms.
Your use of any third-party linked services is at your own risk, and you shall abide by the relevant terms of the third-party platforms.

11. Policy Amendments

We reserve the right to update and revise these Terms of Service at any time to adapt to business adjustments and Australian legal updates. The revised Terms will be posted on our official website with an updated revision date.
Your continued access to the website and use of our services after the policy update takes effect constitutes your acceptance of the latest Terms of Service. It is your responsibility to check these Terms regularly for updates.

12. Severability

If any clause of these Terms is deemed invalid, illegal, or unenforceable by a competent Australian court or regulatory authority due to conflict with applicable laws, the invalid part shall be removed, and the remaining clauses shall remain in full force and effect and continue to bind both parties.

13. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws ofQueensland, Australia, in compliance with the Australian Consumer Law and other applicable federal and state legal regulations.
In case of any dispute arising from the use of our website, product transactions, or these Terms, both parties shall first resolve the dispute through friendly negotiation. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of Queensland, Australia.

14. Contact Information

If you have any questions, comments, or disputes regarding these Terms of Service, please contact our customer support team during official business hours via email: hello@szhslift.com.